![]() But our service doesn’t stop when your system has started up. We also advise our customers on the optimum utilization of their EBERHARD. For example, with the right tool change sets, more than 10 different products or more than 220 various types of one product family have been manufactured on the same line. In the unlikely scenario that one of our machines should fail, EBERHARD’s fast and expert service goes into action. Since there are no rigid hierarchies in our company, every customer has direct access to the expert who is most familiar with the problem. With phone, e-mail and modem support, a fast solution is virtually guaranteed within a couple of hours. |